Shipping Policy
Verita Media House Pvt. Ltd. ("we" and "us") is the operator of (http://veritamediahouse.com) ("Website", "Webstore", "Ecom-Store"). By placing an order through this Website, you agree to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations for our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website, but from time to time, there may be a stock discrepancy, and we may not be able to fulfil all your items at the time of purchase. In this instance, we will fulfil the available products and process a refund for the unsupplied items.
2. Shipping Costs
Shipping costs are calculated during checkout based on the weight, dimensions, and destination of the items in the order. Payment for shipping will be collected along with the purchase. This will be the final price for shipping charged to the customer.
3. Delivery Terms
3.1 Domestic Transit Time (Within India)
In general, domestic shipments within India are in transit for 2 to 7 business days, depending on the delivery location and courier partner.
3.2 Dispatch Time
Orders are usually dispatched within 2 business days of receiving the payment.
We operate from Monday through Saturday during standard business hours, excluding national and public holidays. In such instances, we take steps to ensure shipment delays are kept to a minimum.
3.3 Remote Areas & P.O. Box Shipping
Where standard private courier services are not available, Verita Media House Pvt. Ltd. may ship your order via the Government of India's Postal Department (India Post) to ensure delivery.
3.4 Items Out of Stock
If an item is out of stock, we will notify you, cancel/refund the out-of-stock items, and dispatch the rest of the order promptly.
3.5 Delivery Time Exceeded
If your delivery time has exceeded the forecasted timeframe provided by the courier, please contact us so that we can conduct an investigation with our logistics partner.
4. Tracking Notifications
Upon dispatch, customers will receive a tracking link (via SMS/Email) from which they can follow the progress of their shipment based on the latest updates provided by the shipping partner.
5. Customer Service
For all customer service inquiries regarding shipping and delivery, please contact us at:
Email: veritamediahouse@gmail.com
Contact No: +91 9067 016754
Address: Shop No. 10, Near Teli Bridge, Station Road, Khambhalia (361305) Dist: Devbhumi Dwarka, Gujarat, India